Shipping Policy

Orders are shipped from Brooklyn, NY, USA, Monday through Friday. If you place your order before 11 am EST we will ship your order the same day, if you place your order after 11 am EST your order will be shipped the next business day.

Shipping time depends on the shipping method you choose at checkout. Once your order is completed you'll receive an email confirmation with the tracking number of your order.

Need your order sooner? Contact our Customer Support team for more shipping options.


Free Shipping - Join Kubiya Club and Get Rewarded

Sign up for Kubiya Smart Club to unlock unlimited *free shipping and get updates on promotions and coupons.

If you are not completely satisfied with your Kubiya purchase, we also offer you a free exchange within 30 days of purchase - some restrictions may apply. For returns please check out our Return Policy for more details.

*All mainland U.S. orders can be shipped for free using standard shipping methods, no minimum purchase required.


International, Customs, and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.